Privacy Policy

Last updated, 21 July 2025

1. Introduction

Welcome to iKonnected, a platform that allows for the purchase and management of data bundle vouchers. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our web and mobile applications. We are committed to protecting your privacy and ensuring the security of your information.

2. Information We Collect

We collect the following types of information:

2.1 Personal Information

Depending on your interaction with iKonnected, we may collect and process personal data that you provide directly to us:

Name

Email address

Network provider keyword

Payment information (e.g., via Paystack or Opay)

2.2 Usage Data & Analytics

We may collect non-personally identifiable information about how our applications are accessed and used. This helps us understand user engagement and improve our services. This may include:

IP address

Pages visited on our website or app

Time spent on pages

Details of vouchers purchased (Voucher number, date, and time)

Catalogue data (name, size, validity, number of users)

3. How We Use Your Information

We use the collected information for the following purposes: We do not use your personal information for targeted marketing without your explicit consent.

Managing your admin profile

Processing and fulfilling your voucher purchases

Sending important updates, notifications, or vouchers via email

Analyzing usage patterns to enhance user experience and optimize our platforms

Ensuring the security and integrity of our systems

Allowing admins to manage catalogues and track voucher sales

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption for data in transit and at rest where appropriate

Regular security assessments and vulnerability testing

Access controls and strict internal policies for personnel handling data, including separate access levels for Master and Mini Admins

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

With third-party service providers who assist us in operating our website, conducting our business, or serving our users (e.g., hosting providers, analytics services), under strict confidentiality agreements. This includes payment providers like Paystack and Opay.

If required by law or in response to valid requests by public authorities.

In the event of a merger, acquisition, or sale of all or a portion of our assets, where your information may be transferred as part of the transaction.

6. Your Rights and Choices

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

Right to access your personal information

Right to rectify inaccurate or incomplete information

Right to erasure ("right to be forgotten")

Right to restrict processing of your personal information

Right to data portability

Right to object to processing of your personal information

7. Account/Profile Management

If you are an admin with an account, you can manage your information and preferences through your account settings. Admins have the ability to manage vouchers and catalogues. Master Admins can manage Mini Admin accounts. Users can also download their vouchers after a successful checkout.

8. Age Restrictions

Our services are intended for use by individuals who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have inadvertently collected data from a person under the age of 18, we will take steps to delete such information promptly.

9. International Data Transfers

By using our services, you consent to the transfer of your information and its processing in the jurisdictions where our service providers operate. We ensure that appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.